This Website is
owned and operated by Janson Collective Pty Ltd (ACN 631 088 983) trading as Lenny Ivers.
By accessing and using this Website or purchasing products through this Website, you accept and agree to be bound to these Terms and Conditions. From time to time, we may make amendments to these Terms and Conditions at our absolute discretion. Any amendments will come into effect on the date they are published on this Website.
By continuing to access or purchasing products through this Website after any amendments are made, you accept and agree to be bound by the amended Terms and
In these Terms and Conditions, unless the context provides otherwise, the terms below have the following meanings:
Australian Consumer Law means Schedule 2 of the Competition and Consumer Act 2010 (Cth)
Delivery means Delivery of the Goods.
Dispatch means the time than an Order leaves our control for delivery.
Goods means the Products subject of an Order.
GST means the tax imposed by the GST Act or its related legislation but includes any similar or substitute impost introduced in the future.
GST Act means A New Tax System (Goods and Services Tax) Act 1999 and associated legislation as amended from time to time.
Lenny Ivers, Us, We and Our means Janson Collective Pty Ltd (ACN 631 088 983) trading as Lenny Ivers.
Major Failure has the meaning provided under the Australian Consumer Law.
Order mean an accepted offer to purchase Products.
Product and Products means the items listed for sale on the Website.
Refund means a return of money paid via the same method of payment that money was received.
Terms and Conditions means these Terms and Conditions and any subsequent amendments.
Website means “lennyivers.com.au”.
All copyright, trade marks and other intellectual property on this Website is and shall remain the property of Lenny Ivers at all times. You must not copy, reproduce or otherwise use any content from this Website without the express permission of Lenny Ivers.
You accept that use of this Website is at your own risk. Lenny Ivers does not, to the extent permitted by law, accept any liability for loss arising from use of this Website.
You must be over the age of eighteen to use this website or purchase our Products through this Website.
Purchases of Products through this Website may only be made by natural persons or legal entities for private use. You cannot purchase Products through this Website for the purpose or with the intention of reselling those Products. Lenny Ivers has the right to reject any Order it suspects to have been placed in breach of this condition. If you wish to purchase our products for resale, please contact us through the contact form.
All prices listed on the Website are expressed in Australian dollars (AUD) and are inclusive of GST. We may vary our prices without notice at any time until we accept a relevant order.
We accept payment via Visa, Mastercard, American Express and Paypal. We cannot guarantee the availability of these payment methods at all times and accept no liability for loss arising from the unavailability of any payment method at any time.
By entering your payment details at checkout and selecting “Purchase”, you are making an offer to Lenny Ivers to purchase the Goods. You do not have a binding contract for the provision of the Goods with Lenny Ivers until your Order is accepted by Lenny Ivers. Your Order is accepted when you receive an Order confirmation email from us and your payment is processed. We retain ownership of all Goods until your payment is processed. Lenny Ivers may at its absolute discretion reject any offer received for any reason whatsoever.
We may cancel your Order after we have accepted it if a Product becomes unavailable prior to Dispatch. If this occurs, we will notify you by email and issue you with a refund or credit your payment towards an alternate Product at your direction. We do not, to the extent permitted by law, accept any liability for loss arising from cancellation or the unavailability of products. If one item in an Order for multiple Products is cancelled, we will only cancel the Order for the unavailable item.
You cannot cancel an Order once it has been accepted by us.
The cost of Delivery is your responsibility unless otherwise expressly stated at checkout. The cost of Delivery will be calculated at checkout.
Any Delivery times provided are estimates only. We do not represent or warrant that Delivery will occur by or before any Delivery date. We do not, to the extent permitted by law, accept any liability for loss arising from late or delayed Delivery.
We ship all Orders via Australia Post. Please ensure that all Delivery information is correct at checkout as we cannot redirect your Order once it has been packed for Dispatch. If you become aware that the nominated delivery information is incorrect prior to Dispatch, you must let us know immediately. While we will endeavour to ensure that the information is corrected prior to Dispatch, we make no guarantees that this will be possible and accept no responsibility for failure to amend the information prior to Dispatch.
We will notify you via email when your Order has been dispatched and provide you with a tracking number where available.
All Orders require signature on Delivery. It is your responsibility to ensure that someone is available to sign for the Delivery at the address. If nobody is available to sign for the Goods, [the Goods will be taken to a local post office for collection by you.
All Goods are insurer by Lenny Ivers from dispatch until it is delivered or the first delivery attempt has occurred.
Responsibility and risk for the Goods passes to you at Delivery or on the first Delivery attempt. This means that, to the extent permitted law, any damage caused the Goods or loss of the Goods from that point will be at your responsibility and cost. You agree to indemnify us against all claims, demands, suits and proceedings for loss or damage caused by or arising from the handling, transport, storage, display or use of the Goods after Delivery or the first Delivery attempt.
All Orders ship from Australia. All international Orders are shipped on a delivery duty unpaid basis. You are responsible for any and all import duties, customs and local sales taxes imposed by the country of Delivery. We do not accept any responsibility for unpaid taxes or liability for Goods not delivered on this basis. If Goods are returned to us for failure to pay any taxes, we will refund you the purchase price less any shipping costs and other expenses incurred by us as a result of your failure to meet your tax obligations.
Refunds and Exchanges
Our Goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a Major Failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Goods repaired or replaced if the Goods fail to be of acceptable quality and the failure does not amount to a Major Failure.
If the products received are defective, we will provide you with a refund or a replacement with an identical product or another product of identical value of your choice. You should contact us upon becoming aware of the defect to let us know what you would like to do and provide us with photos of the issue. You will need to return the product to us via post. We will meet the cost of this return. We will send you a confirmation email once the return has been received and let you know when your refund has been processed or your replacement has been shipped.
Ordinary wear and tear, damage caused by misuse, or damage occurring after delivery (except where cause by a defect) does not constitute a major failure or a failure of acceptable quality. If you return product on the basis of a failure and any damage is assessed to have been caused by ordinary wear and tear or misuse, you will not be entitled to replacement, refund or repair. If this assessment is made and you wish to have the Product returned to you, cost of Delivery will be at your cost.
Nothing within these Terms and Conditions limits your rights under consumer protection legislation including the Australian Consumer Law.
In accordance with the Australian Consumer Law, Lenny Ivers is not obliged to provide you with a refund if you change your mind about a purchase. However, if you change your mind, we will happily provide you with an exchange or credit note within 14 days of Delivery if the Product is unused, still in its original packaging and in a resaleable condition.
For change of mind returns or exchanges, please contact us within 14 days of successful Delivery and let us know whether you would like an exchange or a credit note. Delivery costs for the return are your responsibility. We will send you a confirmation email once the return has been received. If you return the Goods and we assess that they have been used, are not in their original packaging or are otherwise not in a resaleable condition, we reserve the right to refuse any exchange or credit and will arrange for the product to be returned to you at your cost. If you refuse, fail or neglect to meet the return Delivery costs within 30 days, we will be entitled to retain ownership of the item without further notice.
We make no promises or statement about the fitness for purpose, quality or maintenance of our Products. By placing an Order on the Website, you acknowledge that you have relied solely on your own judgement of the suitability of the Products for your intended purposes.
Limitation of Liability
To the extent permitted by law, our liability will in all circumstances be limited to the value of your Order.
Without limiting any other clause of these Terms and Conditions, and to the maximum extent permitted by law, Lenny Ivers will not be liable to you for any indirect, special or consequential damage arising in any way out of any matter covered by these Terms and Conditions.
You acknowledge that these Terms and Conditions represent the whole agreement between you and us and that no oral or written statements made by us or our representatives prior to your use of the Website or placing an Order for part of any agreement. These Terms and Conditions supersede any earlier versions of these Terms and Conditions.
This agreement is governed by the laws of the State of Victoria. The parties submit to the jurisdiction of the Courts of Victoria and agree that the Courts of other Jurisdictions would be clearly inappropriate venues. For the purposes of determining jurisdiction of the Magistrates’ or other Courts the place of this contract is Melbourne, Victoria.
If any part of these Terms and Conditions are deem unlawful, invalid or unenforceable by operation of law, that part shall be severed from the Terms and Conditions, and to the extent possible the remainder of the Terms and Conditions will continue to be in force.
In the event that payment is outstanding on an Order, interest will accrue from the date of default at the rate prescribed from time to time under the Penalty Interest Rate Act 1983 (Vic) plus two (2) percent as a genuine pre-estimate of Lenny Ivers loss.